Afterpay FAQ

THE AFTERPAY FAQ

WHAT IS AFTERPAY?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in 4 installments over six weeks with no fees when paid on time.

HOW DO I USE AFTERPAY?

Just shop shrelles.com and check out as usual. At checkout, choose Afterpay as your payment method and you will be directed to the Afterpay website. If it’s your first time using Afterpay, you’ll be required to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order—it’s that easy!

HOW DOES THE AFTERPAY PAYMENT SCHEDULE WORK?

All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are then charged automatically to your selected payment method over six weeks in installments. If you would like to make additional unscheduled payments before they are due, you may log into Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log into your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

WHERE CAN I USE AFTERPAY?

Afterpay can only be used on purchases made on the shrelles.com website.

WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?

Afterpay orders are delivered in accordance with Shrelle’s shipping policy, like any order placed on shrelles.com. Visit our Shipping page for more information.

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY?

Returns of items purchased with Afterpay can be made in accordance with Shrelle’s return policy. Email Customer Service to begin your return process. Please note, Afterpay purchases returned to a store will be refunded by Shrelle’s and subsequent installments to Afterpay may be required. Have more questions about returns of items using Afterpay? Go to help.afterpay.com.

 IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?

Shrelle’s does not specify a minimum purchase amount at this time.

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?

Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.

If you have a question about your Afterpay account, please contact Afterpay via the contact form found here.